B2B Telecommunication Market – By Technology , By Deployment Type , By Organization Size , By Solution , By Communication Type , By Industry Vertical , By Geography - Opportunity Analysis & Industry Forecast, 2024-2030
B2B Telecommunication Market Overview:
The B2B Telecommunication Market size is estimated to reach $178 billion by 2030, growing at a CAGR of 14.9% during the forecast period 2024-2030. The B2B digital telecommunication market is propelled by the technological advancements and the enhanced usage of the cloud services that meet the growing business needs for flexible, adaptive, and affordable services. The adoption of 5G along with IoT use cases demands fast and low latency networks. Simultaneously, the new normal of work from home has created needs for integrated modes of communications and seamless connectivity solutions. The threat of cybercrime has increased the importance of safe and outsourced services since businesses have become increasingly concerned with data security. Moreover, the demand is growing for international telecommunication links, particularly due to expansion of many businesses to international markets, which also increases further investments in enhanced telecom solutions. Two significant trends in the B2B Telecommunication Market are the growing adoption of Unified Communications-as-a-Service (UCaaS) and the increasing use of AI chatbots and virtual assistants (VAs). UCaaS is becoming a key solution as businesses seek seamless communication and collaboration tools, evident from RingCentral's expansion in India in October 2024. The company secured pan-India regulatory approvals in June 2023 to deliver enterprise-grade UCaaS and CCaaS, enabling global organizations to connect offices across messaging, video and voice platforms efficiently. Similarly, AI chatbots are transforming customer engagement by streamlining processes and enhancing user experiences. For instance, in early 2023, Hewlett Packard Enterprise's chatbot technology doubled website visitors. Together, these advancements reflect a shift towards innovative, scalable and user-centric communication technologies.
B2B Telecommunication Market - Report Coverage:
The “B2B Telecommunication Market Report - Forecast (2024-2030)” by IndustryARC, covers an in-depth analysis of the following segments in the B2B Telecommunication Market.
Attribute | Segment |
---|---|
By Technology |
|
By Deployment Type |
|
By Organization |
|
By Solution |
|
By Communication Type |
|
By Industry Vertical |
|
By Geography |
|
COVID-19 / Ukraine Crisis - Impact Analysis:
- With the emergence of COVID-19, there was massive increased demand in means of communication as businesses embraced remote work due to lock down. This paved way to the immediate increase in the use of cloud services, UC and VoIP in order to continue business as usual despite the global crisis. The pandemic also led to increased investment in telecommunication business especially in 5G networks and managed services due to increased need for connectivity.
- The Russia-Ukraine war caused a shortage of certain telecom equipment and slowed down the telecommunication infrastructure projects. Also, a rise in tensions between countries has escalated cyber threats for all, necessitating enhanced privacy and security measures for communication channels and networks within organizations. This conflict also caused economic instabilities and inflation and fueled the necessity of cost-efficient and easily scalable solutions for B2B telecommunications for enterprises.
Key Takeaways:
North America Leads the Market
North America is the dominant region in B2B telecommunication because of its advanced network and is one of the fastest adoption regions for new technologies. This base of connectivity has been established by various corporations, including AT&T that had connected over 438 million users with 4G LTE and over 302 million users with the 5G according to their report of the fiscal year of 2023. In the United States of America, covers are provided for all major cities ensuring that over 334 million people can now communicate through LTE and now 5G. This extensive network contributes to addressing the need for rapidly developing business communication needs. Given that North America hosts some of the largest and most influential technology hubs, enterprises are poised to invest in cloud solutions, 5G, and other advanced technologies. Strategic focus on innovation coupled with robust infrastructure make the region stand out while guaranteeing organizations relevance, access to markets and preparedness for the future.
Wireless Communication is the Largest Segment
Wireless technology is increasingly shaping the B2B telecommunications industry owing to its flexibility, seamlessly integrating with existing industries. Consider the below outlined case study where Ericsson was the solution provider for John Deere.Facing challenges with traditional ethernet-based systems in its factories, particularly with the expectation of quadrupling sensor numbers, John Deere needed a more scalable and cost-effective solution. Ericsson stepped in, introducing private 5G networks to replace cumbersome wired connections. This transition significantly improved operational efficiency by enabling seamless connectivity and supporting high-speed data transmission. One key outcome of this collaboration was the development of the 8RX tractor, equipped with over 300 sensors. These sensors collect real-time data to help farmers make informed decisions in the field. With 5G's low latency and immense data handling capabilities, features like autonomous driving became a reality. Ericsson's partnership with John Deere illustrates how tailored wireless solutions not only address specific industry challenges but also pave the way for innovation and enhanced productivity in modern industries.
IT & Telecom is the Largest Segment
IT & Telecom is largest segment in B2B telecommunication market. Telecom services are crucial for the IT industries in order to facilitate data communication, cloud computing and other digital interfaces within the organizations. Another factor that translates to dominance in the industry is the high revenues the industry generates. According to the International Trade Administration, the IT sector accounts for $5 trillion of total revenue worldwide. Also, the IT industry of India alone was US $227 billion in FY22 which was up 15. 5% year-over-year growth and was expected to reach USD 245 billion in FY23 as projected by the National Association of Software and Service Companies (NASSCOM). The further growth of the IT industry, especially in the main markets such as India, indicates its continued need for enhanced telecommunication solutions for the large-scale business developments and new technologies in the field of developing different models like 5G or cloud services.
Growing Adoption of 5G to Boost the Market
Growing Adoption of 5G is a major driver in the B2B Telecommunication market as they offer an opportunity to increase efficiencies and overall ability of industries. An excellent example is CJ Logistics, currently, the leading parcel delivery company in South Korea, that chose to deploy a private 5G network in its distribution center in Icheon City. As stated by Ericsson in the article, this deployment was necessary in order to serve the ever-growing connectivity needs in their huge storage spaces. By leveraging the benefits of 5G, they provided handheld scanners, AGVs, and MRs enabling dramatic changes. Instead of investing in 300 Wi-Fi access points, CJ Logistics put up only 22 small cells and spending 15% less on infrastructure. Further, 5G enabled scanners had faster response time at 500ms enhancing by 20% the speed of scanning operation since there were near real-time acknowledgement compared to 5s with Wi-Fi. This illustrates how advanced technologies such as 5G are transforming the telecommunication by providing both cost-efficient and efficient outcomes.
Data Security and Privacy Concerns
Data security and privacy concerns pose significant challenges in the B2B telecommunication market due to rising consumer apprehension about data handling practices. IBM reports that personal customer information, including names, email addresses, and passwords, is implicated in 44% of data breaches, underlining the vulnerability of sensitive data. Furthermore, a study by Tableau reveals that 63% of Internet users feel companies lack transparency regarding data usage, eroding trust in service providers. These concerns directly impact business relationships, as 48% of users have stopped engaging with companies over privacy issues. In the B2B telecommunication market, where businesses rely on secure and seamless data exchange, such concerns can lead to strained partnerships and reduced client retention. Addressing these issues requires robust data protection frameworks, clear communication of privacy policies, and compliance with evolving regulations. Companies must prioritise secure infrastructure and demonstrate accountability to foster trust and maintain competitiveness in this rapidly evolving market.
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Key Market Players:
Product/Service launches, approvals, patents and events, acquisitions, partnerships, and collaborations are key strategies adopted by players in the B2B Telecommunication Market. The top 10 companies in this industry are listed below:
- AT&T Inc.
- Verizon Communications Inc.
- Comarch SA
- Vodafone Group plc
- Orange Business Services
- Deutsche Telekom AG
- Cisco Systems, Inc.
- Telstra Corporation
- Telefonica S.A.
- Sprint Corporation
Scope of the Report:
Report Metric | Details |
---|---|
Base Year Considered |
2023 |
Forecast Period |
2024–2030 |
CAGR |
14.9% |
Market Size in 2030 |
178 Billion |
Segments Covered |
By Technology, By Deployment Type, By Organization, By Solution, By Communication Type, By Industry Vertical and By Geography. |
Geographies Covered |
North America (U.S., Canada and Mexico), Europe (Germany, France, UK, Italy, Spain, Russia and Rest of Europe), Asia-Pacific (China, Japan, South Korea, India, Australia & New Zealand and Rest of Asia-Pacific), South America (Brazil, Argentina, Chile, Colombia and Rest of South America), Rest of the World (Middle East and Africa). |
Key Market Players |
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LIST OF TABLES
1.Global B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
1.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Global Industry Research
1.2 Voice over IP Market 2023-2030 ($M) - Global Industry Research
1.3 WAN Solution Market 2023-2030 ($M) - Global Industry Research
1.4 Cloud Services Market 2023-2030 ($M) - Global Industry Research
1.5 M2 M Communication Market 2023-2030 ($M) - Global Industry Research
1.6 Prominent Trends Market 2023-2030 ($M) - Global Industry Research
2.Global B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
2.1 B2 B Telecommunication Market 2023-2030 ($M) - Global Industry Research
2.1.1 SMEs Market 2023-2030 ($M)
2.1.2 Large Enterprise Market 2023-2030 ($M)
2.2 Prominent Trends Market 2023-2030 ($M) - Global Industry Research
3.Global B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
3.1 BFSI Market 2023-2030 ($M) - Global Industry Research
3.2 Healthcare Market 2023-2030 ($M) - Global Industry Research
3.3 Media and Entertainment Market 2023-2030 ($M) - Global Industry Research
3.4 Government Market 2023-2030 ($M) - Global Industry Research
3.5 Energy and Utility Market 2023-2030 ($M) - Global Industry Research
3.6 Retail Market 2023-2030 ($M) - Global Industry Research
3.7 Transportation and Logistics Market 2023-2030 ($M) - Global Industry Research
3.8 Prominent Trends Market 2023-2030 ($M) - Global Industry Research
4.Global Competition Landscape Market 2023-2030 ($M)
5.Global B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 (Volume/Units)
5.1 Unified Communication and Collaboration Market 2023-2030 (Volume/Units) - Global Industry Research
5.2 Voice over IP Market 2023-2030 (Volume/Units) - Global Industry Research
5.3 WAN Solution Market 2023-2030 (Volume/Units) - Global Industry Research
5.4 Cloud Services Market 2023-2030 (Volume/Units) - Global Industry Research
5.5 M2 M Communication Market 2023-2030 (Volume/Units) - Global Industry Research
5.6 Prominent Trends Market 2023-2030 (Volume/Units) - Global Industry Research
6.Global B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 (Volume/Units)
6.1 B2 B Telecommunication Market 2023-2030 (Volume/Units) - Global Industry Research
6.1.1 SMEs Market 2023-2030 (Volume/Units)
6.1.2 Large Enterprise Market 2023-2030 (Volume/Units)
6.2 Prominent Trends Market 2023-2030 (Volume/Units) - Global Industry Research
7.Global B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 (Volume/Units)
7.1 BFSI Market 2023-2030 (Volume/Units) - Global Industry Research
7.2 Healthcare Market 2023-2030 (Volume/Units) - Global Industry Research
7.3 Media and Entertainment Market 2023-2030 (Volume/Units) - Global Industry Research
7.4 Government Market 2023-2030 (Volume/Units) - Global Industry Research
7.5 Energy and Utility Market 2023-2030 (Volume/Units) - Global Industry Research
7.6 Retail Market 2023-2030 (Volume/Units) - Global Industry Research
7.7 Transportation and Logistics Market 2023-2030 (Volume/Units) - Global Industry Research
7.8 Prominent Trends Market 2023-2030 (Volume/Units) - Global Industry Research
8.Global Competition Landscape Market 2023-2030 (Volume/Units)
9.North America B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
9.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Regional Industry Research
9.2 Voice over IP Market 2023-2030 ($M) - Regional Industry Research
9.3 WAN Solution Market 2023-2030 ($M) - Regional Industry Research
9.4 Cloud Services Market 2023-2030 ($M) - Regional Industry Research
9.5 M2 M Communication Market 2023-2030 ($M) - Regional Industry Research
9.6 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
10.North America B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
10.1 B2 B Telecommunication Market 2023-2030 ($M) - Regional Industry Research
10.1.1 SMEs Market 2023-2030 ($M)
10.1.2 Large Enterprise Market 2023-2030 ($M)
10.2 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
11.North America B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
11.1 BFSI Market 2023-2030 ($M) - Regional Industry Research
11.2 Healthcare Market 2023-2030 ($M) - Regional Industry Research
11.3 Media and Entertainment Market 2023-2030 ($M) - Regional Industry Research
11.4 Government Market 2023-2030 ($M) - Regional Industry Research
11.5 Energy and Utility Market 2023-2030 ($M) - Regional Industry Research
11.6 Retail Market 2023-2030 ($M) - Regional Industry Research
11.7 Transportation and Logistics Market 2023-2030 ($M) - Regional Industry Research
11.8 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
12.North America Competition Landscape Market 2023-2030 ($M)
13.South America B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
13.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Regional Industry Research
13.2 Voice over IP Market 2023-2030 ($M) - Regional Industry Research
13.3 WAN Solution Market 2023-2030 ($M) - Regional Industry Research
13.4 Cloud Services Market 2023-2030 ($M) - Regional Industry Research
13.5 M2 M Communication Market 2023-2030 ($M) - Regional Industry Research
13.6 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
14.South America B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
14.1 B2 B Telecommunication Market 2023-2030 ($M) - Regional Industry Research
14.1.1 SMEs Market 2023-2030 ($M)
14.1.2 Large Enterprise Market 2023-2030 ($M)
14.2 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
15.South America B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
15.1 BFSI Market 2023-2030 ($M) - Regional Industry Research
15.2 Healthcare Market 2023-2030 ($M) - Regional Industry Research
15.3 Media and Entertainment Market 2023-2030 ($M) - Regional Industry Research
15.4 Government Market 2023-2030 ($M) - Regional Industry Research
15.5 Energy and Utility Market 2023-2030 ($M) - Regional Industry Research
15.6 Retail Market 2023-2030 ($M) - Regional Industry Research
15.7 Transportation and Logistics Market 2023-2030 ($M) - Regional Industry Research
15.8 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
16.South America Competition Landscape Market 2023-2030 ($M)
17.Europe B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
17.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Regional Industry Research
17.2 Voice over IP Market 2023-2030 ($M) - Regional Industry Research
17.3 WAN Solution Market 2023-2030 ($M) - Regional Industry Research
17.4 Cloud Services Market 2023-2030 ($M) - Regional Industry Research
17.5 M2 M Communication Market 2023-2030 ($M) - Regional Industry Research
17.6 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
18.Europe B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
18.1 B2 B Telecommunication Market 2023-2030 ($M) - Regional Industry Research
18.1.1 SMEs Market 2023-2030 ($M)
18.1.2 Large Enterprise Market 2023-2030 ($M)
18.2 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
19.Europe B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
19.1 BFSI Market 2023-2030 ($M) - Regional Industry Research
19.2 Healthcare Market 2023-2030 ($M) - Regional Industry Research
19.3 Media and Entertainment Market 2023-2030 ($M) - Regional Industry Research
19.4 Government Market 2023-2030 ($M) - Regional Industry Research
19.5 Energy and Utility Market 2023-2030 ($M) - Regional Industry Research
19.6 Retail Market 2023-2030 ($M) - Regional Industry Research
19.7 Transportation and Logistics Market 2023-2030 ($M) - Regional Industry Research
19.8 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
20.Europe Competition Landscape Market 2023-2030 ($M)
21.APAC B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
21.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Regional Industry Research
21.2 Voice over IP Market 2023-2030 ($M) - Regional Industry Research
21.3 WAN Solution Market 2023-2030 ($M) - Regional Industry Research
21.4 Cloud Services Market 2023-2030 ($M) - Regional Industry Research
21.5 M2 M Communication Market 2023-2030 ($M) - Regional Industry Research
21.6 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
22.APAC B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
22.1 B2 B Telecommunication Market 2023-2030 ($M) - Regional Industry Research
22.1.1 SMEs Market 2023-2030 ($M)
22.1.2 Large Enterprise Market 2023-2030 ($M)
22.2 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
23.APAC B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
23.1 BFSI Market 2023-2030 ($M) - Regional Industry Research
23.2 Healthcare Market 2023-2030 ($M) - Regional Industry Research
23.3 Media and Entertainment Market 2023-2030 ($M) - Regional Industry Research
23.4 Government Market 2023-2030 ($M) - Regional Industry Research
23.5 Energy and Utility Market 2023-2030 ($M) - Regional Industry Research
23.6 Retail Market 2023-2030 ($M) - Regional Industry Research
23.7 Transportation and Logistics Market 2023-2030 ($M) - Regional Industry Research
23.8 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
24.APAC Competition Landscape Market 2023-2030 ($M)
25.MENA B2 B Telecommunication Market Analysis, By Solution Market 2023-2030 ($M)
25.1 Unified Communication and Collaboration Market 2023-2030 ($M) - Regional Industry Research
25.2 Voice over IP Market 2023-2030 ($M) - Regional Industry Research
25.3 WAN Solution Market 2023-2030 ($M) - Regional Industry Research
25.4 Cloud Services Market 2023-2030 ($M) - Regional Industry Research
25.5 M2 M Communication Market 2023-2030 ($M) - Regional Industry Research
25.6 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
26.MENA B2 B Telecommunication Market Analysis, By End-user Market 2023-2030 ($M)
26.1 B2 B Telecommunication Market 2023-2030 ($M) - Regional Industry Research
26.1.1 SMEs Market 2023-2030 ($M)
26.1.2 Large Enterprise Market 2023-2030 ($M)
26.2 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
27.MENA B2 B Telecommunication Market Analysis, By Vertical Market 2023-2030 ($M)
27.1 BFSI Market 2023-2030 ($M) - Regional Industry Research
27.2 Healthcare Market 2023-2030 ($M) - Regional Industry Research
27.3 Media and Entertainment Market 2023-2030 ($M) - Regional Industry Research
27.4 Government Market 2023-2030 ($M) - Regional Industry Research
27.5 Energy and Utility Market 2023-2030 ($M) - Regional Industry Research
27.6 Retail Market 2023-2030 ($M) - Regional Industry Research
27.7 Transportation and Logistics Market 2023-2030 ($M) - Regional Industry Research
27.8 Prominent Trends Market 2023-2030 ($M) - Regional Industry Research
28.MENA Competition Landscape Market 2023-2030 ($M)
LIST OF FIGURES
1.US B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
2.Canada B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
3.Mexico B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
4.Brazil B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
5.Argentina B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
6.Peru B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
7.Colombia B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
8.Chile B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
9.Rest of South America B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
10.UK B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
11.Germany B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
12.France B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
13.Italy B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
14.Spain B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
15.Rest of Europe B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
16.China B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
17.India B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
18.Japan B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
19.South Korea B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
20.South Africa B2B Telecommunication Trend Analysis Market Revenue, 2023-2030 ($M)
21.North America B2B Telecommunication Trend Analysis By Application
22.South America B2B Telecommunication Trend Analysis By Application
23.Europe B2B Telecommunication Trend Analysis By Application
24.APAC B2B Telecommunication Trend Analysis By Application
25.MENA B2B Telecommunication Trend Analysis By Application
The B2B Telecommunication Market is projected to grow at 14.9% CAGR during the forecast period 2024-2030.
The B2B Telecommunication Market size is estimated to be $67.33 billion in 2023 and is projected to reach $178 billion by 2030
The leading players in the B2B Telecommunication Market are AT&T Inc., Verizon Communications Inc., Comarch SA, Vodafone Group plc and Others.
Key trends shaping the future of the B2B telecommunication market include the growing adoption of Unified Communications-as-a-Service (UCaaS) and the increasing use of AI chatbots and virtual assistants (VAs).
The B2B telecommunication market is driven by technological advancements, cloud services, 5G, IoT, secure communication needs, remote work and international expansion.