Overview
HD Voice market size is forecast to reach $7.1 billion by 2025, growing at CAGR 20 % during 2020-2025 owing to the increase in high speed fiber optic fixed broadband subscriptions opted by small and medium enterprises in developing economies. The growing number of LTE subscribers globally and the upcoming 5G technology to assist the market growth as well avail new opportunities to HD voice market during 2020-2025
Key Takeaways- HD Voice Industry Outlook
- Audio conferencing to dominate the HD voice market owing to growing customer base of VoIP and VoLTE users
- Enterprise HD voice market to witness significant growth rate due to the increasing reach of fiber optic broadband subscriptions
- North America to dominate the global HD voice market followed by Europe owing to the broad customer base of the VoIP enterprise users
Application - Segment Analysis
Audio conferencing dominated the
HD voice market in 2019, owing to the large scale adoption of VoIP and VoLTE in
the enterprise and non-enterprise/consumer segment. The explosive growth in the
reach of optical fiber network for home and work spaces in the past few years
have paved the way for VoIP to replace the traditional phone service lines.
Along with the integration of both voice and data over the single network, VoIP
features lower cost, ease of scalability, increased productivity and others
owing to which the preference to VoIP is gaining significant traction is
developing economies.
User Type - Segment Analysis
Non-Enterprise/Consumer segment
acquired the largest share of the market in 2019 owing to the broad customer
base and penetration of LTE subscribers worldwide. As LTE incorporates HD voice
codex and the increasing number of LTE subscribers is set to assist the market
growth from 2020 to 2025. As per GSM Association’s recent releases, the
penetration of 4G subscribers increased is set to increase from 43% in 2018, to
59% by 2025 and 5G technology to acquire a share of 15% by 2025. The smartphone
users is set to increase 79% by 2025 from 60% in 2018. This is set to drive the
non-enterprise/consumer market during 2020-2025. The enterprise HD voice market
is estimated to witness the significant growth of CAGR 22% during the forecast
period owing to increase in the Small and Medium Enterprises opting for VoIP
for official audio calls and conferencing applications. The switch to VoIP in
various enterprise end users such as BFSI, ICT, hospitality and others to
enhance customer experience and reduce the customer defection due to lack to
proper communication due to technical glitches and connection failure, to play
a major role driving the market during the forecast period 2020-2025
Geography - Segment Analysis
North America held the majority share of 31% of the global
HD Voice market followed by Europe in 2019. The broad customer base of VoIP in
enterprise users including BFSI, IT, hospitality, government, and others in the
region to drive the market. APAC HD voice market to witness the highest growth
during 2020-2025 owing to the growing penetration of optical fiber network
along with blooming number of startups and SMEs opting for VoIP in this region.
Additionally, the rapidly growing consumer base of LTE users and tech savvy
customers who would readily opt for 5G subscription is also set to drive the
market growing during the forecast period.
Drivers – HD Voice Industry
- Growing Penetration and Reach of Optic Fiber for Fixed Broadband
As per Organization
for Economic Co-operation and Development, the penetration of fiber optic has
reached around 26% of all fixed broadband subscriptions in 2018 and grew by 13%
during 2017-2018. The total fixed broadband subscriptions in OECD countries
surpassed 418 million by the end of 2018 from 406 million subscriptions in
2017. The growing fixed broadband connections for small and medium enterprises
in developing economies to play a significant role in driving the HD voice
market during 2020-2025
Challenges – HD Voice Industry
- Growing Penetration of Over-the-Top (OTT) Voice Service Providers
The growing
penetration of OTT voice service providers such as Skype, WhatsApp and so on
which use data over the network to offer voice services pose a prominent
challenge to the conventional HD voice, i.e., those offered by the telecom
service providers. OTT voice services feature higher quality of service,
continuity of services, security and so on owing to which it is gaining
significant traction in the non-enterprise/consumer market space thereby
impeding the market growth for traditional VoIP market as well be HD voice
market for this segment
Market Landscape- HD Voice Market Share
The HD voice top 10 companies includes Ericsson, At
& T, Orange AG, Verizon Communications, Polycom, Inc., CISCO Systems, Inc.,
Nokia Networks, Alcatel-Lucent, Deutsche Telekom AG, Avaya, Inc and so on. The HD
Voice market is moderately fragmented with the major players of the market to
dominate the same and imposing strong entry barrier to new entrants to the
market.
Expansion and Partnership
- In November 2018, Tango Networks Inc. acquired Simetric Telecom, a U.K. based mobile services and telecommunications provider, to expand its enterprise mobility services
- In September 2018, Clique, a U.S. based Communications Platform as a Service (CPaaS) provider entered into partnership with Speechmatics to expand its HD conferencing options to 75 languages
LIST OF TABLES
LIST OF FIGURES
1.US Hd Voice Market Revenue, 2023-2030 ($M)2.Canada Hd Voice Market Revenue, 2023-2030 ($M)
3.Mexico Hd Voice Market Revenue, 2023-2030 ($M)
4.Brazil Hd Voice Market Revenue, 2023-2030 ($M)
5.Argentina Hd Voice Market Revenue, 2023-2030 ($M)
6.Peru Hd Voice Market Revenue, 2023-2030 ($M)
7.Colombia Hd Voice Market Revenue, 2023-2030 ($M)
8.Chile Hd Voice Market Revenue, 2023-2030 ($M)
9.Rest of South America Hd Voice Market Revenue, 2023-2030 ($M)
10.UK Hd Voice Market Revenue, 2023-2030 ($M)
11.Germany Hd Voice Market Revenue, 2023-2030 ($M)
12.France Hd Voice Market Revenue, 2023-2030 ($M)
13.Italy Hd Voice Market Revenue, 2023-2030 ($M)
14.Spain Hd Voice Market Revenue, 2023-2030 ($M)
15.Rest of Europe Hd Voice Market Revenue, 2023-2030 ($M)
16.China Hd Voice Market Revenue, 2023-2030 ($M)
17.India Hd Voice Market Revenue, 2023-2030 ($M)
18.Japan Hd Voice Market Revenue, 2023-2030 ($M)
19.South Korea Hd Voice Market Revenue, 2023-2030 ($M)
20.South Africa Hd Voice Market Revenue, 2023-2030 ($M)
21.North America Hd Voice By Application
22.South America Hd Voice By Application
23.Europe Hd Voice By Application
24.APAC Hd Voice By Application
25.MENA Hd Voice By Application
26.Ericsson, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.At & T, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Orange AG, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Verizon Communications, Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Broadcom Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.Alcatel-Lucent, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.Deutsche Telekom AG, Sales /Revenue, 2015-2018 ($Mn/$Bn)