Law Enforcement Software Market - Forecast(2024 - 2030)

Law Enforcement Software Market Overview

The global law enforcement software market size is forecast to reach US$22.49 billion by 2027, growing at a CAGR of 8.93% from 2022 to 2027. This software primarily serve the purposes of computer-aided dispatch, case management, record management, jail management, compliance reporting and other purposes which helps in efficient data management and processing in the legal systems. The software automates the procedures like casework, reports, data storage and enables the users to analyze the data. It includes software such as computer-aided design, video analysis, wiretap system, and others. Moreover, the increasing use of IoT, artificial intelligence (AI), and machine learning (ML) technologies for law enforcement software solutions, rising amount of data which is becoming tedious to handle manually are expected to assist in the growth of this market. The computer-aided dispatch software is popularly used by the law enforcement agencies all over the world. Many challenges as cyber attacks, ransomwares causing critical data to be leaked and misused along with the compliances and regulations with government rules often hinder the growth of the law enforcement software market.

Law Enforcement Software Market Report Coverage

The report: “Law Enforcement Software Industry Outlook – Forecast (2022-2027)”, by IndustryARC covers an in-depth analysis of the following segments of the Law Enforcement Software industry.

Key Takeaways

• The global law enforcement software market by application has the largest market share in public security segment and is predicted to grow further over the forecast period 2022-2027. This is due to the ever increasing vast data in public domain and need for its management.
• The Computer-Aided Dispatch has the largest global law enforcement software market share in the market segmented by solutions and is predicted to be the fastest growing over the forecast period at in during 2022-2027. It is projected to grow at a CAGR of 7.31%. This is primarily due to the need of real time data extraction and effective remote monitoring for the law enforcement.
•  North America market held the largest share of 42% in 2021 and is projected to grow over the forecast period 2022-2027. This is attributed to infrastructure and essential technology investments to develop the market further.
•  The ever growing data and critical information with legal agencies creates the need for automated software systems. The surge in Internet of Things (IoT), Machine Learning (ML) and Artificial Intelligence technologies help to develop these law enforcement software. All these factors significantly drive the Global Law Enforcement Software market growth during the forecast period 2022-2027.

The intelligent building automation technologies market by solution is segmented into computer-aided dispatch, case management, record management, jail management, incident response, digital policing and others. The Computer Aided Dispatch (CAD) solution segment held the largest share in the market and is predicted to grow during the forecast period 2022-2027.Computer Aided is a collection of information, product listings and resources for researching CAD. It covers CAD systems, software and Geographic Information system (GIS) mapping solutions for dispatch and emergency response. The demand for this method is increasing as CAD systems enable large scale public safety operations and communications to be assisted, augmented, or controlled partially by a law enforcement software system. In September 2019, as per Hexagon, a software company reports, Uttar Pradesh Police, India selected the industry-leading computer-aided dispatch (CAD) system from Hexagon's Safety & Infrastructure division. With 250 call-takers and 150 dispatchers and thousands of officers in the field, the UP 100 Emergency Operation Center relies on Hexagon’s advanced call-handling and dispatching capabilities to manage 100,000 calls per day via its emergency hotline services. Hexagon also developed other solutions, such as patrol management and citizen mobile applications. This has shown improved results as urban areas are experiencing 3-5 minute response times. Rural areas are benefiting the most, where response times have been cut in half. Thus, an automated law enforcement software system helps to increase efficiency, reduce human error, manage and save time in the implementation by the police forces and other personnels.

Law Enforcement Software Market Segment Analysis- By Application

The intelligent building automation technologies market by application is segmented into public security, critical infrastructure, military, security, industrial &commercial facilities, Utilities, and others. The public security segment accounts for the largest share up to 27.3% of the market and is expected to grow further over the forecast period 2022-2027.As the law enforcement deals with a large crowd of public and having a huge scope of applications to enforce a proper law and order. The increase in cyber attacks, stealing personal data, and natural calamities has driven the law enforcement agencies to adopt stringent laws along with public safety software solutions. The public security sector has an ever increasing amount of data to handle which creates a need for automated softwares and management systems. Big data is one of the most potentially useful technological advancements in the modern era of public safety. In 2019, according to Tyler technologies report, the Pinellas Park Police Department (PPPD), located in the most populous county, Florida, was dealing with an overwhelming amount of opioid overdoses in the city. When PPPD implemented Tyler’s Public Safety Insights product suite, it resulted in 57% reduction of opioid overdoses in the city over a six-month time period. This tool also highlighted when the most calls for service regarding overdoses were coming, provided real-time access to crime data for public consumption and instant access to map-centric data. In this way, as mentioned in the above instances the law enforcement softwares help in quick response time and efficiently managed activities for police forces and other agencies.

Law Enforcement Software Market Segment Analysis- By Geography

North America market dominated the global Law Enforcement Software market in 2021, with a share of around 42%.The increasing use of IoT technology, Artificial Intelligence and Machine Learning to develop law enforcement softwares and the recent stringent laws which are difficult to monitor and implement in North American countries have fueled the need for automated systems to bring them in force effectively. In addition, North America has all the essential infrastructure and connectivity to implement latest law enforcement software systems at ease. All these factors have contributed in the growth till date of law enforcement software market share of North America. However, the APAC is an emerging economy which holds a huge potential for the law enforcement software market and software vendors in the future and is also analyzed to have significant growth during the forecast period 2022-2027

Law Enforcement Software Market Drivers

The increasing innovations in machine learning (ML) and artificial intelligence (AI) technologies have assisted in developing law enforcement softwares.

The rapid development in the field of Artificial Intelligence (AI) and Machine Learning technology makes law enforcement efficient by offering digitalization, optimization, and automation of a many tasks currently performed by skilled human experts. With AI and ML technologies, the law enforcement software continually evaluates data to predict and suggest data-driven optimizations to enhance the operations. There is also a growing adoption of cloud computing and deployment for remote functioning and ease of access for data-sharing, interpretation and mobile technologies. Video and image analysis is used in the criminal justice and law to support criminal investigations is labour intensive, prone to human error due to the volume of data.AI assisted softwares provide the capacity to overcome such human errors and to function as experts. In March 2022, A survey by Deloitte has shown considerable differences in the acceptance and desirability of these technologies between regions where North America and Asia have shown greater acceptance. A recent study found that smart technologies such as AI could help cities reduce crime by 30 to 40 % and reduce response times for emergency services by 20 to 35% .The same study found that cities have started to invest in real-time crime mapping, crowd management and gunshot detection. Cities are making use of facial recognition and biometrics (84%), in-car and body cameras for police (55%), drones and aerial surveillance (46%), and crowd sourcing crime reporting and emergency apps (39%) to ensure public safety.

The surging demand for community-oriented policing and replacement of old manual systems for precise law and justice enforcements.

The law enforcement systems operating with old legacy systems are in a need of replacement to adopt community-oriented policing. The most popular operational strategies implemented within community policing are: foot patrols, community beat officers, community meetings, contact strategies, and community crime prevention. It is required by law enforcement organizations to work closely with the public and community. As they play an important role in defining their security and safety needs and policing and also encourage citizens and law enforcement officials to establish a healthy partnership and prevent future criminal activities. The use of law enforcement software helps to assist the citizens quickly and take immediate actions for prevention. For example, many communities are now using apps where citizens can report minor issues such suspicious activity, real time awareness, dynamic prioritization of calls, and the freedom to focus on the most pressing challenges to the police. In 2021A report from Veritone, a company specializing in artificial intelligence applications, Over50% of respondents claim that perceptions come from actual interactions with law enforcement, indicating that personal contact remains the most potent ingredient for positive public relations in community policing

Law Enforcement Software Market Challenges

The risk of cyber attacks and privacy concerns due to leakage of critical data threatens the governments to use law enforcement softwares

The technologies involving solutions with cloud computing and IoT or AI or ML are always susceptible to cyber attacks and hacking of the systems which causes loss of data or malfunctioning of the system. The public safety and law enforcement agencies use various digital solutions, such as high-quality video surveillance, body-worn cameras, and in-car cameras for critical evidences and crime analytics. As the technology is still in its nascent stage, the adoption of it for critical field like law enforcement is held back by many governments. In April 2021, the Metropolitan Police Department of the District of Columbia is the latest notable victim of ransomware where data from the Metro Police attack leaked on the dark web and threatening to leak more if the ransom is not paid. The attackers claimed to have stolen 250 gigabytes of data, including details about police informants, gangs, and gang activity.

Law Enforcement Software Industry Outlook

Product launches, acquisitions, and R&D activities are key strategies adopted by players in the Law Enforcement Software industry. The Law Enforcement Software market top 10 companies include:

1. IBM Corporation
2. Accenture 
3. Motorola Solutions, Inc.
4. HCL Axon 
5. Hexagon AB
6. Lexipol LLC
7. CODY Systems 
8. CyberTech Systems & Software Ltd.
9. Genetec Inc.
10. Omnigo Software LLC

Recent Developments:

• In January 2021, Motorola Solutions, Inc.announced launch of a new Video-as-a service (VaaS); the new product which is a combination of body worn cameras, digital evidence management software along with a cloud-based support for transparency to law enforcement agencies. This launch has also helped the company gain a significant share in the market.
• In June 2021, Accenture announced that it has entered into an agreement to acquire Novetta, an advanced analytics company serving U.S. federal organizations and law enforcement organizations to utilize data for their mission and empower the workforce. They both deliver the next-gen of programs to change and improve how the federal government works in the digital domain and are more innovative, agile, and secure.
• In 2021, Axon Enterprise, Inc. and DroneSense announced a strategic partnership to provide public safety agencies with a range of services and solutions assisting in law enforcement. The combination of DroneSense platform and Axon’s digital evidence management and real time communications platform will be the most comprehensive Unmanned Aerial System offering available in market.
• Tyler Technologies announced the acquisition of Arx, a cloud-based software platform in September 2021 offering law enforcement accessible technology that allows the force to be more transparent and accountable. Tyler will add Arx’s software platforms, Arx Alert and Arx Community, to the company’s public safety software suite.

Relevant Report Titles:

Legal Analytics Market-Forecast (2022 - 2027)

Report Code: ITR 0155

LegalTech Artificial Intelligence Market - Forecast (2022 - 2027)

Report Code: ITR 0172

Computer Aided Dispatch Market - Forecast 2021 - 2026

Report Code: ITR 54547

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