Speech Analytics Market - Forecast(2024 - 2030)

Report Code: ITR 56476 Report Format: PDF + Excel
Speech Analytics Market Overview

Speech Analytics market is expected to reach $4.45 billion by 2025 at a CAGR of 22.3% during the forecast period 2020-2025. Speech Analytics has become increasingly popular in the various industries because of the huge amount of data produced by the emergence of the connected world definition. This technology is used in identifying patterns and trends from the historical and real-time customer data and devise retention strategies and as a result, limit customer churning. This would help companies to enhance customer experience. Moreover, investments, acquisitions and others have been creating the demand for speech analytics. In 2019, LiveVox has acquired SpeechIQ to substantially strengthen its WFO application suite. Hence these developments are analyzed to drive the market in forecast period 2020-2025.

Report Coverage

The report: “Speech Analytics Market – Forecast (2020-2025)”, by IndustryARC covers an in-depth analysis of the following segments of the Speech Analytics market.

By Component: Solutions (Speech Engine, Reporting & Visualization Tools), Services (Managed Services, Professional Services) 
By Deployment Model: On-Premise, Cloud 
By Organization Size : Small & Medium-Sized Enterprise, Large Enterprises 
By Industry Vertical: Telecommunications & IT, Retail & Ecommerce, Healthcare & Life Sciences, Media & Entertainment, Government & Defense, Energy & Utilities, Travel & Hospitality, Others 
By Application: Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management, Others
By Geography: North America (U.S, Canada, Mexico), South America(Brazil, Argentina and others), Europe(Germany, UK, France, Italy, Spain, Russia and Others), APAC(China, Japan India, SK, Aus and Others), and RoW (Middle east and Africa)

Key Takeaways

  • North America dominated the market by a market share of more than 35% in 2019, owing to the presence of developed economies such as U.S and Canada. In these countries high penetration rate in healthcare, media & entertainment, government, defense, and aerospace applications is driving the speech analytics market. 
  • Telecommunication sector is growing at a CAGR of 25.25% in the forecast period. Speech Analytics has become increasingly popular in the telecom industry due to the huge amount of data being generated through the advent of the connected world concept. 
  • Cloud deployment is growing at a highest CAGR of 26.2% in the forecast period. As it offers operational flexibility and real-time deployment ease to companies than on-premises deployment.
  • Speech Analytics top 10 companies Almawave, Avaya, Calabrio, Callminer, Clarabridge, Genesys, HPE, Nice Systems, VOCI Technologies, Verint Systems among others.

By Deployment- Segment Analysis 

Cloud deployment is growing at a highest CAGR of 26.2% in the forecast period as it offers operational flexibility and real-time deployment ease to companies than on-premises deployment. It also offers numerous benefits, including reduced operational costs, simple deployment process, and higher scalability in terms of connected resources. Additionally, the cost-effective cloud-based solutions ease installation when compared to the on-premises solutions. The highest level of data security and reliability offered by the cloud deployment are increasing the share of cloud deployment in the forecast period. Moreover several companies have been developing advanced features to this technology. For instance, CallMiner’s cloud-based voice of the customer analytics platform automatically analyses contacts across all communication channels. Similarly companies such as Cloud9, Nice and so on have been developing advanced features in this deployment mode. Hence these advancements are analysed to drive the market growth in the forecast period 2020-2025.

By Industry Vertical - Segment Analysis

Telecommunication sector is growing at a CAGR of 25.25% in the forecast period. Speech Analytics has become increasingly popular in the telecom industry due to the huge amount of data being generated through the advent of the connected world concept. Initially the recorded calls were evaluated manually, but the rise of call volume is demanding the need for adequate and accurate evaluation, thereby leading to the adoption of speech analytics. Telecom service provider organizations are major end-users of speech analytics solutions worldwide. Various benefits such as increased margins, fraud reduction, risk minimization, service improvement, and customer satisfaction are leading to the acquisition of more customers and retention of customers, which are aiding the growth of the market in the industry. Particularly, cloud-based communication analytics are being adopted by organizations, which helps identify potential risks with real-time insights into customers; it can identify high-value customers and manage them accordingly across the customer life cycles to improve revenues. Hence these advantages are analyzed to drive the market in the forecast period 2020-2025. 

By Geography - Segment Analysis

North America dominated the market by a market share of more than 35% in 2019, owing to the presence of developed economies such as U.S and Canada. In these countries high penetration rate in healthcare, media & entertainment, government, defense, and aerospace applications is driving the speech analytics market. In addition, several companies have been investing heavily for the development of this technology in the form of acquisition, R&D and so on. In 2019, Amazon Web Services Inc. launched an artificial intelligence (AI)-powered speech analytics solution for Amazon Connect that offers customer insights in real-time and enable agents to respond as per the customers need and enhance the overall customer experience. Moreover, Cisco has invested 10% equity in speech analytics software firm Uniphore Software. Cisco believes that these speech analytic vendors will enhance their knowledge in deep technology in the area of speech recognition. It also believes that these innovations have the potential to capture the opportunity of a significant market in the forecast period 2020-2025.

Speech Analytics Market Drivers

Advancements in Speech analytics software

The demand for high accuracy of this technology is driving large enterprises and SMEs to adopt speech analytics solution from leading players. The demand for risk management solutions and cloud analytics is continuously increasing, owing to which the speech analytics market is anticipated to witness expansion over the coming years. In addition, speech analytics tools help organizations work on unstructured data acquired from customer interactions to enhance the experience of customers and gain a competitive advantage. Moreover, increasing focus to improve organizational market intelligence capabilities along with the prominence of voice in the multi-channel world are anticipated to be the key factors driving market growth in the forecast period 2020-2025.

Growing adoption of speech analytics in BFSI and Telecommunications

Speech analytics has significant adoption in BFSI and Telecommunication owing to the increasing use of this solutions in order to enhance customer satisfaction, and ensure regulatory compliances. There are around 6000 contact centres in the UK, with new centres being established, with each passing year. Contact companies are increasingly using speech analytics to improve the customer service experience. In Germany, there are a large number of banks using speech analytics solutions to maximize customer satisfaction while minimizing the cost of delivering an outstanding customer experience. The retail and banking sectors have also been at the forefront of adoption of speech analytics based solutions mainly due to the growing need to improve customer retention, in a highly contested market space.

Speech Analytics Market Challenges

Lack of Awareness and Expensive tools

Although, Speech analytics is growing a significant rate, the lack of awareness about the various features of speech analytics tools and how tools affect business values will hinder the market growth. In addition speech analytic tools integrating with predictive analytics are expensive. These factors are anticipated to restrain the market growth during the forecast period.

Market Landscape

Technology launches, acquisitions, Partnerships and R&D activities are key strategies adopted by players in the Speech Analytics market. In 2019, the market of Speech Analytics industry outlook has been fragmented by several companies. Speech Analytics top 10 companies Almawave, Avaya, Calabrio, Callminer, Clarabridge, Genesys, HPE, Nice Systems, VOCI Technologies, Verint Systems among others.

Acquisitions/Technology Launches

  • In 2019 - Nexidia was acquired by Nice Ltd. to bolster its Leadership in Cloud Customer Service Analytics.
1. Speech Analytics Market - Overview
        1.1 Definitions and Scope
2. Speech Analytics Market - Executive summary
        2.1 Market Revenue, Market Size and Key Trends by Company
        2.2 Key Trends by type of Application
        2.3 Key Trends segmented by Geography
3. Speech Analytics Market
        3.1 Comparative analysis
            3.1.1 Product Benchmarking - Top 10 companies
            3.1.2 Top 5 Financials Analysis
            3.1.3 Market Value split by Top 10 companies
            3.1.4 Patent Analysis - Top 10 companies
            3.1.5 Pricing Analysis
4. Speech Analytics Market - Startup companies Scenario Premium
        4.1 Top 10 startup company Analysis by
            4.1.1 Investment
            4.1.2 Revenue
            4.1.3 Market Shares
            4.1.4 Market Size and Application Analysis
            4.1.5 Venture Capital and Funding Scenario
5. Speech Analytics Market - Industry Market Entry Scenario Premium
        5.1 Regulatory Framework Overview
        5.2 New Business and Ease of Doing business index
        5.3 Case studies of successful ventures
        5.4 Customer Analysis - Top 10 companies
6. Speech Analytics Market Forces
        6.1 Drivers
        6.2 Constraints
        6.3 Challenges
        6.4 Porters five force model
            6.4.1 Bargaining power of suppliers
            6.4.2 Bargaining powers of customers
            6.4.3 Threat of new entrants
            6.4.4 Rivalry among existing players
            6.4.5 Threat of substitutes
7. Speech Analytics Market -Strategic analysis
        7.1 Value chain analysis
        7.2 Opportunities analysis
        7.3 Product life cycle
        7.4 Suppliers and distributors Market Share
8. Speech Analytics Market - By Product (Market Size -$Million / $Billion)
9. Speech Analytics Market By Component (Market Size -$Million / $Billion)
        9.1 Solutions
            9.1.1 Speech Engine
            9.1.2 Reporting & Visualization Tools
        9.2 Services
            9.2.1 Managed Services
            9.2.2 Professional Services
10. Speech Analytics Market By Deployment Model (Market Size -$Million / $Billion)
        10.1 On-Premises
        10.2 Cloud
11. Speech Analytics Market By Organization Size (Market Size -$Million / $Billion)
        11.1 Small & Medium-Sized Enterprises
        11.2 Large Enterprises
12. Speech Analytics Market By Industry Vertical (Market Size -$Million / $Billion)
        12.1 Telecommunications & IT
        12.2 Retail & Ecommerce
        12.3 Healthcare & Life Sciences
        12.4 Media & Entertainment
        12.5 Government & Defense
        12.6 Energy & Utilities
        12.7 Travel & Hospitality
        12.8 Others
13. Speech Analytics - By Application (Market Size -$Million / $Billion)
        13.1 Segment type Size and Market Share Analysis
        13.2 Application Revenue and Trends by type of Application
        13.3 Application Segment Analysis by Type
            13.3.1 Customer Experience Management
            13.3.2 Call Monitoring
            13.3.3 Agent Performance Monitoring
            13.3.4 Sales Performance Management
            13.3.5 Competitive Intelligence
            13.3.6 Risk & Compliance Management
            13.3.7 Others
14. Speech Analytics- By Geography (Market Size -$Million / $Billion)
        14.1 Speech Analytics Market - North America Segment Research
        14.2 North America Market Research (Million / $Billion)
            14.2.1 Segment type Size and Market Size Analysis
            14.2.2 Revenue and Trends
            14.2.3 Application Revenue and Trends by type of Application
            14.2.4 Company Revenue and Product Analysis
            14.2.5 North America Product type and Application Market Size
                14.2.5.1 U.S
                14.2.5.2 Canada
                14.2.5.3 Mexico
                14.2.5.4 Rest of North America
        14.3 Speech Analytics- South America Segment Research
        14.4 South America Market Research (Market Size -$Million / $Billion)
            14.4.1 Segment type Size and Market Size Analysis
            14.4.2 Revenue and Trends
            14.4.3 Application Revenue and Trends by type of Application
            14.4.4 Company Revenue and Product Analysis
            14.4.5 South America Product type and Application Market Size
                14.4.5.1 Brazil
                14.4.5.2 Venezuela
                14.4.5.3 Argentina
                14.4.5.4 Ecuador
                14.4.5.5 Peru
                14.4.5.6 Colombia
                14.4.5.7 Costa Rica
                14.4.5.8 Rest of South America
        14.5 Speech Analytics- Europe Segment Research
        14.6 Europe Market Research (Market Size -$Million / $Billion)
            14.6.1 Segment type Size and Market Size Analysis
            14.6.2 Revenue and Trends
            14.6.3 Application Revenue and Trends by type of Application
            14.6.4 Company Revenue and Product Analysis
            14.6.5 Europe Segment Product type and Application Market Size
                14.6.5.1 U.K
                14.6.5.2 Germany
                14.6.5.3 Italy
                14.6.5.4 France
                14.6.5.5 Netherlands
                14.6.5.6 Belgium
                14.6.5.7 Denmark
                14.6.5.8 Spain
                14.6.5.9 Rest of Europe
        14.7 Speech Analytics - APAC Segment Research
        14.8 APAC Market Research (Market Size -$Million / $Billion)
            14.8.1 Segment type Size and Market Size Analysis
            14.8.2 Revenue and Trends
            14.8.3 Application Revenue and Trends by type of Application
            14.8.4 Company Revenue and Product Analysis
            14.8.5 APAC Segment - Product type and Application Market Size
                14.8.5.1 China
                14.8.5.2 Australia
                14.8.5.3 Japan
                14.8.5.4 South Korea
                14.8.5.5 India
                14.8.5.6 Taiwan
                14.8.5.7 Malaysia
                14.8.5.8 Hong kong
                14.8.5.9 Rest of APAC
        14.9 Speech Analytics - Middle East Segment and Africa Segment Research
        14.10 Middle East & Africa Market Research (Market Size -$Million / $Billion)
            14.10.1 Segment type Size and Market Size Analysis
            14.10.2 Revenue and Trend Analysis
            14.10.3 Application Revenue and Trends by type of Application
            14.10.4 Company Revenue and Product Analysis
            14.10.5 Middle East Segment Product type and Application Market Size
                14.10.5.1 Israel
                14.10.5.2 Saudi Arabia
                14.10.5.3 UAE
            14.10.6 Africa Segment Analysis
                14.10.6.1 South Africa
                14.10.6.2 Rest of Middle East & Africa
15. Speech Analytics Market - Entropy
        15.1 New product launches
        15.2 M&A s, collaborations, JVs and partnerships
16. Speech Analytics Market - Industry / Segment Competition landscape Premium
        16.1 Market Share Analysis
            16.1.1 Market Share by Country- Top companies
            16.1.2 Market Share by Region- Top 10 companies
            16.1.3 Market Share by type of Application - Top 10 companies
            16.1.4 Market Share by type of Product / Product category- Top 10 companies
            16.1.5 Market Share at global level - Top 10 companies
            16.1.6 Best Practises for companies
17. Speech Analytics Market - Key Company List by Country Premium
18. Speech Analytics Market Company Analysis
        18.1 Market Share, Company Revenue, Products, M&A, Developments
        18.2 Almawave
        18.3 Avaya
        18.4 Calabrio
        18.5 Callminer
        18.6 Clarabridge
        18.7 Genesys
        18.8 HPE
        18.9 Nice Systems
        18.10 VOCI Technologies
        18.11 Verint Systems
        18.12 Zoom International
        18.13 Company 13
        18.14 Company 14 & More
*Financials would be provided on a best efforts basis for private companies
19. Speech Analytics Market - Appendix
        19.1 Abbreviations
        19.2 Sources
20. Speech Analytics Market - Methodology
        20.1 Research Methodology
            20.1.1 Company Expert Interviews
            20.1.2 Industry Databases
            20.1.3 Associations
            20.1.4 Company News
            20.1.5 Company Annual Reports
            20.1.6 Application Trends
            20.1.7 New Products and Product database
            20.1.8 Company Transcripts
            20.1.9 R&D Trends
            20.1.10 Key Opinion Leaders Interviews
            20.1.11 Supply and Demand Trends

LIST OF TABLES

1.Global Speech Analytics Market By Component Market 2019-2024 ($M)
1.1 Solutions Market 2019-2024 ($M) - Global Industry Research
1.1.1 Speech Engine Market 2019-2024 ($M)
1.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
1.2 Services Market 2019-2024 ($M) - Global Industry Research
1.2.1 Managed Services Market 2019-2024 ($M)
1.2.2 Professional Services Market 2019-2024 ($M)
2.Global Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
2.1 On-Premises Market 2019-2024 ($M) - Global Industry Research
2.2 Cloud Market 2019-2024 ($M) - Global Industry Research
3.Global Speech Analytics Market By Organization Size Market 2019-2024 ($M)
3.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Global Industry Research
3.2 Large Enterprises Market 2019-2024 ($M) - Global Industry Research
4.Global Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
4.1 Telecommunications & IT Market 2019-2024 ($M) - Global Industry Research
4.2 Retail & Ecommerce Market 2019-2024 ($M) - Global Industry Research
4.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Global Industry Research
4.4 Media & Entertainment Market 2019-2024 ($M) - Global Industry Research
4.5 Government & Defense Market 2019-2024 ($M) - Global Industry Research
4.6 Energy & Utilities Market 2019-2024 ($M) - Global Industry Research
4.7 Travel & Hospitality Market 2019-2024 ($M) - Global Industry Research
5.Global Speech Analytics Market By Component Market 2019-2024 (Volume/Units)
5.1 Solutions Market 2019-2024 (Volume/Units) - Global Industry Research
5.1.1 Speech Engine Market 2019-2024 (Volume/Units)
5.1.2 Reporting & Visualization Tools Market 2019-2024 (Volume/Units)
5.2 Services Market 2019-2024 (Volume/Units) - Global Industry Research
5.2.1 Managed Services Market 2019-2024 (Volume/Units)
5.2.2 Professional Services Market 2019-2024 (Volume/Units)
6.Global Speech Analytics Market By Deployment Model Market 2019-2024 (Volume/Units)
6.1 On-Premises Market 2019-2024 (Volume/Units) - Global Industry Research
6.2 Cloud Market 2019-2024 (Volume/Units) - Global Industry Research
7.Global Speech Analytics Market By Organization Size Market 2019-2024 (Volume/Units)
7.1 Small & Medium-Sized Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
7.2 Large Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
8.Global Speech Analytics Market By Industry Vertical Market 2019-2024 (Volume/Units)
8.1 Telecommunications & IT Market 2019-2024 (Volume/Units) - Global Industry Research
8.2 Retail & Ecommerce Market 2019-2024 (Volume/Units) - Global Industry Research
8.3 Healthcare & Life Sciences Market 2019-2024 (Volume/Units) - Global Industry Research
8.4 Media & Entertainment Market 2019-2024 (Volume/Units) - Global Industry Research
8.5 Government & Defense Market 2019-2024 (Volume/Units) - Global Industry Research
8.6 Energy & Utilities Market 2019-2024 (Volume/Units) - Global Industry Research
8.7 Travel & Hospitality Market 2019-2024 (Volume/Units) - Global Industry Research
9.North America Speech Analytics Market By Component Market 2019-2024 ($M)
9.1 Solutions Market 2019-2024 ($M) - Regional Industry Research
9.1.1 Speech Engine Market 2019-2024 ($M)
9.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
9.2 Services Market 2019-2024 ($M) - Regional Industry Research
9.2.1 Managed Services Market 2019-2024 ($M)
9.2.2 Professional Services Market 2019-2024 ($M)
10.North America Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
10.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
10.2 Cloud Market 2019-2024 ($M) - Regional Industry Research
11.North America Speech Analytics Market By Organization Size Market 2019-2024 ($M)
11.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Regional Industry Research
11.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
12.North America Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
12.1 Telecommunications & IT Market 2019-2024 ($M) - Regional Industry Research
12.2 Retail & Ecommerce Market 2019-2024 ($M) - Regional Industry Research
12.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Regional Industry Research
12.4 Media & Entertainment Market 2019-2024 ($M) - Regional Industry Research
12.5 Government & Defense Market 2019-2024 ($M) - Regional Industry Research
12.6 Energy & Utilities Market 2019-2024 ($M) - Regional Industry Research
12.7 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
13.South America Speech Analytics Market By Component Market 2019-2024 ($M)
13.1 Solutions Market 2019-2024 ($M) - Regional Industry Research
13.1.1 Speech Engine Market 2019-2024 ($M)
13.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
13.2 Services Market 2019-2024 ($M) - Regional Industry Research
13.2.1 Managed Services Market 2019-2024 ($M)
13.2.2 Professional Services Market 2019-2024 ($M)
14.South America Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
14.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
14.2 Cloud Market 2019-2024 ($M) - Regional Industry Research
15.South America Speech Analytics Market By Organization Size Market 2019-2024 ($M)
15.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Regional Industry Research
15.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
16.South America Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
16.1 Telecommunications & IT Market 2019-2024 ($M) - Regional Industry Research
16.2 Retail & Ecommerce Market 2019-2024 ($M) - Regional Industry Research
16.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Regional Industry Research
16.4 Media & Entertainment Market 2019-2024 ($M) - Regional Industry Research
16.5 Government & Defense Market 2019-2024 ($M) - Regional Industry Research
16.6 Energy & Utilities Market 2019-2024 ($M) - Regional Industry Research
16.7 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
17.Europe Speech Analytics Market By Component Market 2019-2024 ($M)
17.1 Solutions Market 2019-2024 ($M) - Regional Industry Research
17.1.1 Speech Engine Market 2019-2024 ($M)
17.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
17.2 Services Market 2019-2024 ($M) - Regional Industry Research
17.2.1 Managed Services Market 2019-2024 ($M)
17.2.2 Professional Services Market 2019-2024 ($M)
18.Europe Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
18.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
18.2 Cloud Market 2019-2024 ($M) - Regional Industry Research
19.Europe Speech Analytics Market By Organization Size Market 2019-2024 ($M)
19.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Regional Industry Research
19.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
20.Europe Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
20.1 Telecommunications & IT Market 2019-2024 ($M) - Regional Industry Research
20.2 Retail & Ecommerce Market 2019-2024 ($M) - Regional Industry Research
20.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Regional Industry Research
20.4 Media & Entertainment Market 2019-2024 ($M) - Regional Industry Research
20.5 Government & Defense Market 2019-2024 ($M) - Regional Industry Research
20.6 Energy & Utilities Market 2019-2024 ($M) - Regional Industry Research
20.7 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
21.APAC Speech Analytics Market By Component Market 2019-2024 ($M)
21.1 Solutions Market 2019-2024 ($M) - Regional Industry Research
21.1.1 Speech Engine Market 2019-2024 ($M)
21.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
21.2 Services Market 2019-2024 ($M) - Regional Industry Research
21.2.1 Managed Services Market 2019-2024 ($M)
21.2.2 Professional Services Market 2019-2024 ($M)
22.APAC Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
22.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
22.2 Cloud Market 2019-2024 ($M) - Regional Industry Research
23.APAC Speech Analytics Market By Organization Size Market 2019-2024 ($M)
23.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Regional Industry Research
23.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
24.APAC Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
24.1 Telecommunications & IT Market 2019-2024 ($M) - Regional Industry Research
24.2 Retail & Ecommerce Market 2019-2024 ($M) - Regional Industry Research
24.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Regional Industry Research
24.4 Media & Entertainment Market 2019-2024 ($M) - Regional Industry Research
24.5 Government & Defense Market 2019-2024 ($M) - Regional Industry Research
24.6 Energy & Utilities Market 2019-2024 ($M) - Regional Industry Research
24.7 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
25.MENA Speech Analytics Market By Component Market 2019-2024 ($M)
25.1 Solutions Market 2019-2024 ($M) - Regional Industry Research
25.1.1 Speech Engine Market 2019-2024 ($M)
25.1.2 Reporting & Visualization Tools Market 2019-2024 ($M)
25.2 Services Market 2019-2024 ($M) - Regional Industry Research
25.2.1 Managed Services Market 2019-2024 ($M)
25.2.2 Professional Services Market 2019-2024 ($M)
26.MENA Speech Analytics Market By Deployment Model Market 2019-2024 ($M)
26.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
26.2 Cloud Market 2019-2024 ($M) - Regional Industry Research
27.MENA Speech Analytics Market By Organization Size Market 2019-2024 ($M)
27.1 Small & Medium-Sized Enterprises Market 2019-2024 ($M) - Regional Industry Research
27.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
28.MENA Speech Analytics Market By Industry Vertical Market 2019-2024 ($M)
28.1 Telecommunications & IT Market 2019-2024 ($M) - Regional Industry Research
28.2 Retail & Ecommerce Market 2019-2024 ($M) - Regional Industry Research
28.3 Healthcare & Life Sciences Market 2019-2024 ($M) - Regional Industry Research
28.4 Media & Entertainment Market 2019-2024 ($M) - Regional Industry Research
28.5 Government & Defense Market 2019-2024 ($M) - Regional Industry Research
28.6 Energy & Utilities Market 2019-2024 ($M) - Regional Industry Research
28.7 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research

LIST OF FIGURES

1.US Speech Analytics Market Revenue, 2019-2024 ($M)
2.Canada Speech Analytics Market Revenue, 2019-2024 ($M)
3.Mexico Speech Analytics Market Revenue, 2019-2024 ($M)
4.Brazil Speech Analytics Market Revenue, 2019-2024 ($M)
5.Argentina Speech Analytics Market Revenue, 2019-2024 ($M)
6.Peru Speech Analytics Market Revenue, 2019-2024 ($M)
7.Colombia Speech Analytics Market Revenue, 2019-2024 ($M)
8.Chile Speech Analytics Market Revenue, 2019-2024 ($M)
9.Rest of South America Speech Analytics Market Revenue, 2019-2024 ($M)
10.UK Speech Analytics Market Revenue, 2019-2024 ($M)
11.Germany Speech Analytics Market Revenue, 2019-2024 ($M)
12.France Speech Analytics Market Revenue, 2019-2024 ($M)
13.Italy Speech Analytics Market Revenue, 2019-2024 ($M)
14.Spain Speech Analytics Market Revenue, 2019-2024 ($M)
15.Rest of Europe Speech Analytics Market Revenue, 2019-2024 ($M)
16.China Speech Analytics Market Revenue, 2019-2024 ($M)
17.India Speech Analytics Market Revenue, 2019-2024 ($M)
18.Japan Speech Analytics Market Revenue, 2019-2024 ($M)
19.South Korea Speech Analytics Market Revenue, 2019-2024 ($M)
20.South Africa Speech Analytics Market Revenue, 2019-2024 ($M)
21.North America Speech Analytics By Application
22.South America Speech Analytics By Application
23.Europe Speech Analytics By Application
24.APAC Speech Analytics By Application
25.MENA Speech Analytics By Application
26.Verint Systems, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.Nice Systems, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Callminer, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Avaya, Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Calabrio, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.Clarabridge, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.VOCI Technologies, Sales /Revenue, 2015-2018 ($Mn/$Bn)
33.Zoom International, Sales /Revenue, 2015-2018 ($Mn/$Bn)
34.Genesys, Sales /Revenue, 2015-2018 ($Mn/$Bn)
35.HPE, Sales /Revenue, 2015-2018 ($Mn/$Bn)
36.Almawave, Sales /Revenue, 2015-2018 ($Mn/$Bn)